Programs

Course Outlines:
Production Quality Control
- Overview of Statistical Quality Control.(SPC)
o Process Control.
o Dimensions of Quality
o Quality Characteristics
o Quality Control Techniques.
o Inspection.
o Sampling Plans.
o Variation.
o Quality Control Charts.
o Type of Waste.
o Improving Process Capability
ISO 9001: 2015 Quality Management System Requirements
- ISO 9000:2015 overview.
o Context of Organization
o Leadership
o Planning
o Support
o Operation
o Performance Evaluation
o Improvement
Total Quality Management
o The background to Quality System Standards
o Quality Definitions & Characteristics.
o Product & Service Design
o Product Life-Cycle
o Flowcharts.
o PDCA Cycle
o SWOT Analysis.
o PESTEL Analysis.