Customer Relationships

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Start Date
November 29, 2026
Course Visits: 4,452
Duration
30 Hours
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Outlines:

  1. The meaning and application of CR
  2. Benefits of CR to companies and consumers
  3. Customer retention
  4. Customer centricity
  5. Customer lifetime value
  6. Customer value management
  7. Building Customer Relationships
  8. The implementation process, precautions related to CR

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Customer Relationships

November 29, 2026