Programs

Strategic Planning

• Strategic planning in the public and private sectors – differences in approach
• Models of strategic planning in the public sector – implications for regulators
• Methods and techniques of strategy analysis for regulators
• Strategy formulation for regulators (goal setting, outcome, output, and input alignment)
• Strategy implementation for regulators (positioning, process, and people)
• Strategy evaluation for regulators (strategic fit)

Knowledge Management

• Key concepts and definitions
• Knowledge types
• Knowledge management cycle
• Organizational knowledge resources
• Knowledge flows and maps
• Knowledge management capacity development
• Implementing a knowledge management program

Targeted Participants

The program is targeted at regulatory professionals including those working for economic regulators, government departments, and regulated enterprises. Participants are expected to have completed a Bachelor’s Degree in Arts, Business, Commerce, Management, or Science or an equivalent qualification at National Qualification Framework.