Programs

Outlines:

Session One:

• Employee Relations
• Definition of Employee Relations Function
• Main Duties and Responsibilities
• Employee Relations (ER) versus Human Resources (HR)
• Employee Relations versus Personnel & Administration

Session Two:

• National Labor Laws
• Main Sections of the Labor Law
• Labor Law and Administration
• Disputes Resolution: Employee, Company, and Law
• Code of Conduct and Legality of Disciplinary Framework

Session Three:

• Definition of Employee Morale
• Main Principles for the Development of Employee Satisfaction Surveys
• Employee Morale versus Organizational Health
• The Morale Index

Session Four:

• Appropriateness of Coaching and Counseling
• Common Mistakes Done by Employee Relations
• Coaching Methodologies and Tools

Session Five:

• Understanding your Workforce Culture, Capabilities and Needs
• Performance Management Systems
• Role of Employee Relations in Performance Management and Career Planning
• Managing misconduct
• Exit interviews