General Courses Policy

Certificate:

Participants will be awarded certificates of completion if they attend 80% or more of the course period.

Methods of Payment:

• Cheque payable to Alex for You.
• Cash

Quality Policy

Alex for You has established a QMS to achieve the company’s quality policy, ensure service quality and promote continual improvement. The organizational structure, responsibilities, procedures, processes, and resources for implementation of quality management are contained in the QMS of our company. All employees are provided with procedures, guidelines and references to assure standardization of work based on the established legal requirements and customer satisfaction, and to plan its activities in a manner that assure quality of Services.

We coordinate, perform, verify and document our activities in accordance with established quality legal requirements. A rapid evaluation for all performance to measure the results achieved against own targets and training performance. Establishing areas where improvement is required, planning and conducting improvement measures accordingly.

Alex for You is committed to conduct all its activities in a manner that ensures a high standard of quality to its services conforms to contractual obligations and training needs including expected future requirements and expected development in the long-term planning.

Alex for You works as a team whose aim is to ensure delegates receive the highest level of training, customer care and value for money.