EXPERIENCE from 2004 to Present

• Updating and maintaining the training catalog to align with market demands.
• Coordinating training and administration processes efficiently.
• Organizing and administering training activities while maintaining accurate information in the training database.
• Communicating regularly about existing and upcoming training programs.
• Collaborating with company’s requirements to develop high-quality training programs.
• Scheduling, coordinating resources, and providing logistical support to participants.
• Identifying qualified trainers and providing guidance and support to them.
• Developing policies and procedures for Quality Management Systems.
• Demonstrating strong leadership skills and fostering team cohesiveness.
• Proficiency in various Microsoft Office tools and other software.
• Strong time management, organizational, problem-solving, and communication skills.
• Conducting interviews, hiring new employees, and conducting performance reviews.
• Providing input for budget allocation within the department.